Superhuman: The AI Email Client That Gets You to Inbox Zero
Photo by Solen Feyissa on Unsplash
Email remains one of the biggest productivity drains for professionals. Superhuman promises to change that with blazing-fast performance and AI features that help you process emails twice as fast as traditional clients.
What is Superhuman?
Superhuman is a premium email client designed for high-performance professionals. It combines:
- Speed-first design - Sub-100ms interactions
- Keyboard-driven workflow - Never touch your mouse
- AI-powered features - Smart writing and organization
- Beautiful interface - Clean, distraction-free design
Why Superhuman?
The Email Problem
The average professional:
- Spends 28% of their workday on email
- Checks email 74 times per day
- Takes 64 seconds to resume work after an email interruption
Superhuman’s Solution
- Inbox Zero mindset built into the design
- Split Inbox to triage automatically
- AI features to write faster and smarter
- Keyboard shortcuts for everything
Key Features
1. Superhuman AI
Write with AI:
- Draft entire emails from bullet points
- Rewrite in different tones
- Fix grammar and polish writing
- Shorten or expand text
Auto-summarize:
- Get instant summaries of long email threads
- Catch up on conversations quickly
- Never miss key points
Photo by Campaign Creators on Unsplash
2. Split Inbox
Automatically categorize incoming emails:
- Important - From real people
- Other - Newsletters, notifications, promotions
- Custom splits - Create your own categories
3. Keyboard-First Design
Every action has a keyboard shortcut:
| Action | Shortcut |
|---|---|
| Archive | E |
| Reply | R |
| Reply All | A |
| Forward | F |
| Undo | Z |
| Mark Done | E |
| Snooze | H |
| Remind Me | H |
4. Read Receipts & Insights
Know exactly when recipients:
- Open your email
- Click your links
- Read on desktop or mobile
Use insights to time your follow-ups perfectly.
5. Snippets
Create reusable text templates:
/intro → Full introduction email
/meeting → Meeting request template
/followup → Follow-up message
6. Scheduled Send
Send emails at the optimal time:
- Schedule for business hours
- Match recipient’s timezone
- A/B test send times
Getting Started
Step 1: Request Access
Superhuman has a waitlist. Request access at superhuman.com.
Step 2: Onboarding Call
New users get a 30-minute onboarding call to:
- Learn keyboard shortcuts
- Set up your inbox
- Configure preferences
Step 3: Master the Shortcuts
Spend time learning shortcuts. The investment pays off exponentially.
Step 4: Configure Split Inbox
Set up automatic categorization to reduce noise.
AI Writing Features
Draft with AI
- Hit
Cmd+Jto open AI - Type your intent: “Politely decline this meeting”
- AI drafts the email
- Edit and send
Rewrite
Select any text and use AI to:
- Make it shorter
- Make it longer
- Change tone (formal, friendly, direct)
- Fix grammar
Auto-Complete
Superhuman learns your writing style and offers:
- Phrase completions
- Common response patterns
- Personalized suggestions
Pricing
| Plan | Price | Notes |
|---|---|---|
| Individual | $30/month | Full features |
| Team | $30/user/month | Admin dashboard |
| Enterprise | Custom | SSO, compliance |
Yes, it’s expensive. But consider the ROI:
- Save 4+ hours per week
- $30 ÷ 4 hours = $7.50/hour saved
- Worth it for most professionals
Superhuman vs Competitors
| Feature | Superhuman | Gmail | Spark | Mailspring |
|---|---|---|---|---|
| Speed | ⚡ Best | Good | Good | Good |
| AI Writing | ✅ | ✅ | ✅ | ❌ |
| Read Receipts | ✅ | ❌ | ❌ | ✅ |
| Keyboard-first | ✅ | Partial | Partial | Partial |
| Price | $30/mo | Free | Free/$8 | Free/$8 |
Power User Tips
1. Use the Command Palette
Press Cmd+K to access any feature without remembering specific shortcuts.
2. Master Snooze
Use H to snooze emails for:
- Later today
- Tomorrow
- This weekend
- Next week
- Specific date
3. Create VIP Splits
Set up splits for:
- Your boss
- Key clients
- Important projects
4. Batch Process
Set specific times to process email:
- Morning (8 AM)
- After lunch (1 PM)
- End of day (5 PM)
Avoid constant checking throughout the day.
Who Should Use Superhuman?
Ideal for:
- Executives receiving 100+ emails daily
- Sales professionals tracking outreach
- Founders managing multiple stakeholders
- Anyone whose time is worth $50+/hour
Not ideal for:
- Light email users
- Budget-conscious users
- Teams needing advanced collaboration
Limitations
- High price point
- Learning curve for shortcuts
- Primarily Gmail/Outlook only
- Mobile app less powerful than desktop
- No calendar integration (yet)
Conclusion
Superhuman isn’t just an email client—it’s a productivity system. The combination of blazing speed, thoughtful design, and AI features creates an email experience that actually feels good.
The $30/month price tag isn’t for everyone, but for professionals drowning in email, the time savings quickly justify the cost. If email is a significant part of your work, Superhuman deserves a trial.
Are you a Superhuman user? Share your favorite shortcuts in the comments!